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FAQ

  • How long does shipping take?
    Orders are typically processed within 1-2 business days, with an estimated delivery time of 1 to 3 business days.
  • Returns and Exchanges
    Unfortunately, we do not accept returns unless the item is defective or damaged. Please contact our customer service team for assistance.
  • Can I find ingredient information for your perfumes?
    Yes, detailed ingredient information is available on each product page.
  • What are the shipping rates?
    We offer a flat shipping rate of 30 Dhs for all orders within the United Arab Emirates.
  • How is my personal information handled?
    We take your privacy seriously. Your information is used solely for order processing and communication and is not shared with third parties.
  • Is my payment information secure?
    Yes, we prioritize the security of your payment information. Our website employs industry-standard security measures.
  • Do you ship internationally?
    Yes, we do offer international shipping. Our commitment to sharing our fragrances extends beyond borders, allowing customers from around the world to experience the essence of our brand.
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